Contact My Local Office in Virginia

 

Get Faster Service

You can get help with most tax issues online or by phone. On IRS.gov you can:

Get Help with Your Taxes In-Person

You need to make an appointment to visit a Taxpayer Assistance Center (TAC).  

To make an appointment:

  1. Choose the office that has the services you need
    • To see the services available, click on "Services Available" in the table below
    • Not all services are available at every TAC office
  2. Call the appointment number for the office you need to visit
    • Our customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. Eastern Time. If you need help in a language that isn't English, our telephone interpreters will help you.

Note: In order to receive services, you will be asked to provide a current government-issued photo identification and a Taxpayer Identification Number, such as a Social Security number.

Caution: Many of our offices are in Federal Office Buildings. These buildings may not allow cell phones with cameras.

Virtual Assistance provides a safe, secure environment for taxpayers to get service in a face-to-face setting without visiting a traditional TAC. Virtual assistance involves taxpayers interacting with live assistors located in a different geographic location via an IRS computer. This method of face-to-face service is now available at selected IRS partner locations.

Find a Virginia Taxpayer Assistance Center

Hours of operation are subject to change.

City Street Address Days/Hours of Service Telephone
Bristol Virtual Assistance By Appointment Only

Thursday & Friday - 10:30 a.m. - 4 p.m.

Virtual Services Available

Make Appointment
844-545-5640
Charlottesville 401E East Market St., Suite 204
Charlottesville, VA 22902
**This TAC is currently closed** Office Information
434-977-8718
Danville
 
By Appointment Only 


**This TAC is currently closed**

Make Appointment
844-545-5640

Fredericksburg 1320 Central Park Blvd.
Fredericksburg, VA 22401 

Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 1 – 2 p.m.)

**This TAC is closed 8/11-8/20**

Services Available

Office Information
540-899-9450

Make Appointment
844-545-5640

Hampton 903 Enterprise Pkwy. 
Hampton, VA 23666 

Monday-Friday - 8:30 a.m.-4:30 p.m.

Services Available

Office Information
757-751-6200

Make Appointment
844-545-5640

Lynchburg 1101 Court St.
Lynchburg, VA 24504

Monday-Friday - 8:30 a.m. - 4:30 p.m.
(Closed for lunch 11:30 a.m. – 12:30 p.m.)

**This TAC is closed 8/11**

Services Available

Office Information
434-209-6259

Make Appointment
844-545-5640

Norfolk 200 Granby St.
Norfolk, VA 23510 

Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 12 noon – 1 p.m.)

Services Available

Office Information
757-213-3888

Make Appointment
844-545-5640

Richmond 400 N. Eighth St.
Richmond, VA 23219 

Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 12 noon-1 p.m.)

Services Available

Office Information
804-916-8700

Make Appointment
844-545-5640

Roanoke 210 1st St. SW
Roanoke, VA 24011 

Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 11:30 a.m. – 12:30 p.m.)

Services Available

Office Information
540-767-7410 

Make Appointment
844-545-5640

Staunton 1600 N. Coalter St.
Staunton, VA 24401 

Monday-Friday - 8:30 a.m.- 4:30 p.m.
(Closed for lunch 12 noon – 1 p.m.)

**This TAC closes at noon 8/2**

**This TAC closes at 1:30 p.m. 8/11**

**This TAC is closed 8/20**

Services Available

Office Information
540-609-6058

Make Appointment
844-545-5640

Vienna 7980 Quantum Drive
First Floor
Vienna, VA 22182

Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 - 1:30 p.m.)

**This TAC is closed 8/24**

Services Available

Office Information
703-336-4029

Make Appointment
844-545-5640

What to Do If You Can't Resolve Your Issue

If you can't resolve your situation with us:

For more information, see Tax Topic 104.

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