Contact My Local Office in West Virginia

 

Get Faster Service

You can get help with most tax issues online or by phone. On IRS.gov you can:

Get Help with Your Taxes In-Person

You need to make an appointment to visit a Taxpayer Assistance Center (TAC). 

To make an appointment:

  1. Choose the office that has the services you need
    • To see the services available, click on "Services Available" in the table below
    • Not all services are available at every TAC office
  2. Call the appointment number for the office you need to visit
    • Our customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. Eastern Time. If you need help in a language that isn't English, our telephone interpreters will help you.

Note: In order to receive services, you will be asked to provide a current government-issued photo identification and a Taxpayer Identification Number, such as a Social Security number.

Caution: Many of our offices are in Federal Office Buildings. These buildings may not allow cell phones with cameras.

Find a West Virginia Taxpayer Assistance Center

Hours of operation are subject to change.

City Street Address Days/Hours of Service Telephone
Beckley

110 N Heber Street
Beckley, WV 25801

Monday-Friday - 8:30 a.m. - 4:30 p.m.
(Closed for lunch 12 noon - 1 p.m.)

Services Available

Office Information
681-222-6245

Make Appointment
844-545-5640

Bridgeport 11 Chenoweth Dr.
Bridgeport, WV 26330 

**This TAC is currently closed**
 
Office Information
304-842-5871
Charleston 161 Court St.
Charleston, WV 25301

Monday-Friday - 8:30 a.m. - 4:30 p.m.
(Closed for lunch 11:30 a.m. - 12:30 p.m.)

Services Available

 

Office Information
304-561-3086

Make Appointment
844-545-5640

Huntington 845 Fifth Ave.
Huntington, WV 25701 

Monday-Friday - 8:30 a.m. - 4:30 p.m.
(Closed for lunch 12 noon - 1 p.m.)

**This TAC is closed 6/10  & 6/11**

**This TAC closes at noon 7/13**

Services Available

Office Information
681-203-2120

Make Appointment
844-545-5640 

Martinsburg 1250 Edwin Miller Blvd.
Suite 100
Martinsburg, WV 25404

Monday-Friday - 8:30 a.m. - 4:30 p.m.
(Closed for lunch 11:30 a.m. - 12:30 p.m.)

**This TAC is closed 6/21-6/25 & 8/9-8/13**

**This TAC closes at 1:30 p.m. 9/16**

Services Available

Office Information
304-263-4901

Make Appointment
844-545-5640

Parkersburg

700 Market St.
Parkersburg, WV 26101 
 

 

Monday-Friday - 8:30 a.m. - 4:30 p.m.
(Closed for lunch 11:30 a.m. - 12:30 p.m.)

Services Available

Office Information
304-420-8680

Make Appointment
844-545-5640

Wheeling 1100 Main St.
Wheeling, WV 26003 

Monday-Friday - 8:30 a.m. - 4:30 p.m.
(Closed for lunch 11:30 a.m. - 12:30 p.m.)

Services Available

Office Information
304-232-8931

Make Appointment
844-545-5640

What to Do If You Can't Resolve Your Issue

If you can't resolve your situation with us:

For more information, see Tax Topic 104.

Partner with Us to Help Taxpayers

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Find out how to: