Virtual Tax Services


You may receive assistance provided by an employee in a remote office using a computer monitor. It is similar to talking face to face with an employee in the office except the employee is sitting in a different location. You simply sit at the designated workstation and speak with the employee appearing on screen.

Using this technology you will be able to resolve issues such as:

  • Account inquiries (help with letters, notices and levies on your wages or bank account)
  • Assistance with Economic Impact Payment Issues
  • Basic tax law assistance (answers related to your individual Federal Tax Return) (Tax Topics)
  • Prior Year Return Inquiries
  • Refund inquiries

Services NOT available at this location:

If you can't find the help you need online, call 800-829-1040 for individual tax information or 800-829-4933 for business taxes.