The Income Verification Express Service (IVES) program is used by mortgage lenders and others within the financial community to confirm the income of a borrower during the processing of a loan application. The IRS provides return transcript, W-2 transcript and 1099 transcript information generally within approximately 2-3 business days (business day equals 6 a.m. to 2 p.m. local IVES site time) to a third party with the consent of the taxpayer.
The transcript information is delivered to a secure mailbox based on information received from a Form 4506-T or Form 4506T-EZ. A $2.00 fee is imposed on each transcript requested. This service replaced the previous process that required manual pick-up and delivery of transcripts from the IRS Return and Income Verification Services (RAIVS) units located across the country.
This service automates the delivery portion of the process. Customers log on to IRS.gov to retrieve their requested transcripts from a secure mailbox located on the e-Services electronic platform. The “front end” of the process remains the same. Customers will need to fax the signed Form 4506-T, Request for Transcript of Tax Return, or Form 4506T-EZ, Short Form Request for Individual Tax Return Transcript, to one of the five designated RAIVS units.
- How do I apply for IVES?
- How to Get Started Using IVES Electronic Signature
- How do I register with e-Services?
- How do I pay?
- Getting started
- IVES System Tutorials
- Frequently Asked Questions
As a result of upgrades to our e-Fax services it was necessary to change the IVES fax numbers when requesting products for those participants aligned with Cincinnati, Fresno and Ogden. The new fax numbers are:
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Austin 877-477-9603
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Cincinnati 877-477-0578
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Fresno 877-477-0576
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Kansas City 877-477-9601
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Ogden 877-477-0580
Participants encountering problems with the Registered User Portal (RUP) should contact the E-Services Help Desk at 1-866-255-0654.
Please note that any transcript requests received after 2:00 p.m. the business day prior to a holiday will be considered received on the day following the holiday. For example, if the holiday is on a Monday and the transcript is received after 2:00 p.m. on the Friday before the holiday, then the request is considered received by the IRS on Tuesday morning.