IRS Statement on Taxpayer Assistance Centers

Notice: Historical Content

This is an archival or historical document and may not reflect current law, policies or procedures.

June 26, 2020

Starting Monday, June 29, 2020, the IRS will begin opening its Taxpayer Assistance Centers (TACs) to the public in phases. To ensure the safety of the public and employees, people seeking in-person assistance at a TAC will need to call 844-545-5640 to make an appointment. Appointments will be available if people need assistance for authentication of identity and document validation related to tax return filing or application for an Individual Taxpayer Identification Number; Sailing Clearances required for foreign travel by resident and non-resident aliens leaving the United States; assistance with Economic Impact Payment Issues; and cash payments.

For an up-to-date listing of TAC locations as they are opened, go to Contact Your Local IRS Office.

If tax forms and publications are needed, the fastest and easiest way to get them is through Most tax forms, instructions and publications needed can be downloaded from Forms, Instructions & Publications. After July 19, orders may be placed online at Order Forms & Publications. Taxpayers without access to the internet can call 800-829-3676 to request forms by mail.

IRS live phone assistance is still limited at this time. For Economic Impact Payment questions, call 800-919-9835. For other issues, please visit Let Us Help You to find the phone number for the office best equipped to address your specific concerns.

As a reminder, offers numerous online options for tax help that can save time and effort. Services include: