IRS organizational structure (Section 1302) Under the Act, the Treasury Department is required to develop a comprehensive plan to redesign the organization of the IRS. Treasury must submit the plan to Congress by Sept. 30, 2020. Among other things, the plan must: Streamline the agency's structure to minimize duplicate services and responsibilities. Best position IRS to combat cybersecurity threats and others. Address whether the IRS Criminal Investigation Division should report directly to the commissioner. One year after the IRS submits the plan to Congress, former law about the IRS's organizational structure will no longer apply. Earlier law required IRS to organize in operating units that serve groups of taxpayers with similar needs. View all the TFA provisions View the Taxpayer Experience Strategy Overview (5:36) As the agency developed recommendations for an organizational redesign, we addressed the insights we gathered and identify a structure that will: Increase collaboration and provide the CIR a more direct line of sight into business operations and functions Coordinate strategic implementation of large-scale initiatives Enhance innovation, particularly around technology Strengthen communications Improve the taxpayer experience Prioritize taxpayer rights Read the Organizational Redesign Strategy in the TFA Report to Congress PDF. Feedback? Do you have feedback you’d like to share as we continue to implement the Taxpayer First Act? Please send it to TFAO@irs.gov. Privacy Notice: To ensure your privacy, the IRS strongly discourages you from sending sensitive personally identifiable information to us by email, such as your Social Security number or tax account information or bank account information. For assistance, please contact us by telephone, fax, or mail.