Taxpayer First Act 2020 report to Congress

Reimagining the IRS to put taxpayers first

Report to Congress (full version) PDF
Read the full TFA Report to Congress

Reports to Congress fact sheets:

Resources and Guidance
Links to related materials, all TFA provisions

IRS sends Taxpayer First Act Report to Congress
For our friends in the press

Soft focus of Happy Client standing at the Wall, Smiling while using Smartphone. Surrounded by Positive Review in Speech Bubble and Social Network icons

Taxpayer Experience Strategy

Improving the delivery of services to diverse taxpayers


keyboard with training written on the enter key

Training Strategy

Improving employee training to deliver excellent service


Connected collage of people doing different tasks

Organizational Redesign Strategy

Pursuing efficient and effective tax administration



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