Taxpayer First Act 2020 report to Congress

Reimagining the IRS to put taxpayers first

Report to Congress (full version)
Read the full TFA Report to Congress

Reports to Congress fact sheets:

Resources and Guidance
Links to related materials, all TFA provisions

IRS sends Taxpayer First Act Report to Congress
For our friends in the press

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Taxpayer Experience Strategy

Improving the delivery of services to diverse taxpayers

 

keyboard with training written on the enter key

Training Strategy

Improving employee training to deliver excellent service

 

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Organizational Redesign Strategy

Pursuing efficient and effective tax administration

 

Feedback?

Do you have feedback you’d like to share as we continue to implement the Taxpayer First Act? Please send it to TFAO@irs.gov.

Privacy Notice: To ensure your privacy, the IRS strongly discourages you from sending sensitive personally identifiable information to us by email, such as your Social Security number or tax account information or bank account information. For assistance, please contact us by telephone, fax, or mail.