)
or https:// means you've safely connected to the .gov website. Share sensitive information only on official, secure websites.
The spouse Social Security Number (SSN) you listed on your return is a primary SSN on another return. Review both solutions.
Solution 1
You mistyped the SSN. Double check the spouse SSN against the Social Security card. Correct the number.
NOTE: The IRS no longer accepts Puerto Rican birth certificates issued before July 1, 2010, due to new law by the Government of Puerto Rico. If you or your spouse have a birth certificate issued before this date, you must get new documentation from the Puerto Rico Vital Statistics Record Office.
Make the correction(s) and resubmit.
If you are making a payment, you may have to re-date Step 3, Payment Options.
Solution 2
The SSN you entered is correct. You will have to mail in a paper return. You should also contact the IRS at 800-829-1040.
The most common cause of this is that another taxpayer mistyped the SSN on their tax return.
You may visit: https://www.irs.gov/newsroom/taxpayer-guide-to-identity-theft