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Error
The IRS has accepted another return with your spouse's Social Security Number (SSN). Review both solutions.
Solution
Solution 1
- Check the name and Social Security number you have entered on the return for your spouse with their Social Security card.
- NOTE: The IRS no longer accepts Puerto Rican birth certificates issued before July 1, 2010, due to new law by the Government of Puerto Rico. Taxpayers with birth certificates issued before this date must get new documentation from the Puerto Rico Vital Statistics Record Office.
Make the correction(s) and resubmit.
If you are making a payment, you may have to re-date Step 3, Payment Options.
Solution 2
If the information on their Social Security Card matches what you entered, visit: https://www.irs.gov/uac/Taxpayer-Guide-to-Identity-Theft