Text messages from the IRS

The IRS is advancing our communication with you through text messaging. We send text messages about certain IRS services only when you opt in.

Text messaging terms and conditions

How to know it’s from the IRS

We only text with your permission.

We never text to ask for:

• Personal, financial or tax account information
• Payments of any kind
• PINs, passwords or account numbers

We use specific short codes in IRS text messages. Read ahead for these codes.

When we send text messages

If you opt in, we send text messages for these IRS services:

IRS Taxpayer Assistance Center (TAC) appointments    

We send certain appointment reminders, confirmations or scheduling updates by text when you opt in. You can also get text updates when you check in to your visit and when it's your turn to be seen.

These messages are sent through short code 91040.

Find a local Taxpayer Assistance Center

IRS News Bulletins   

If you subscribe, we send text messages and email updates about:

• IRS News Releases, Tax Law Updates, & General Tax Information
• Tax Professionals, IRS Partners & Software Developers
• Quick Alerts for IRS systems (AIR, IRIS, MeF)
• Payroll Professionals
• e-News Businesses
• Employee Plans
• Tax Exempt & Government Entities
• IRS Criminal Investigation
• IRS Whistleblower
• Social Media Videos (YouTube & X)

These messages are sent through short code 91040.

Subscribe to IRS News Bulletins

IRS Customer Callback text reminder

If you opt to get a return call from an IRS customer service agent, you may receive a text reminder beforehand. This service is available for most call topics when call volumes are high.

These messages are sent through short code 34381.

Contact IRS customer service

If you get a suspicious text 

Don’t reply or click on any links. Report the text message to us.

How to opt out of IRS text messages

To stop receiving text messages, reply “STOP” from your mobile device. We’ll text to confirm you want to opt out. You can opt back in anytime.

If you change your phone number

You'll need to resubscribe to the service.

Resources     

How to know it's the IRS

Report fake IRS emails and messages

Text messaging terms and conditions