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Contact My Local Office in Missouri

Face-to-face Tax Help

IRS Taxpayer Assistance Centers (TACs) are your source for personal tax help when you believe your tax issue can only be handled face-to-face. No appointment is necessary.

Keep in mind, many questions can be resolved online without waiting in line. Through you can:
• Set up a payment plan.
• Get a transcript of your tax return.
• Make a payment.
• Check on your refund.
• Find answers to many of your tax questions.

We are now referring all requests for tax return preparation services to other available resources. You can take advantage of free tax preparation through Free File, Free File Fillable Forms or through a volunteer site in your community. To find the nearest volunteer site location or to get more information about Free File, go to the top of the page and enter “Free Tax Help” in the Search box.

If you have a tax account issues and feel that it requires talking with someone face-to-face, visit your local TAC.

Caution:  Many of our offices are located in Federal Office Buildings. These buildings may not allow visitors to bring in cell phones with camera capabilities.

Multilingual assistance is available in every office. Hours of operation are subject to change.

Before visiting your local office click on "Services Provided" in the chart below to see what services are available. Services are limited and not all services are available at every TAC office and may vary from site to site. You can get these services on a walk-in basis.

City Street Address Days/Hours of Service Telephone* 
Cape Girardeau   137 S. Broadview
Cape Girardeau, MO 63703  

Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 p.m. - 1:30 p.m.)


**This office closes at 12:30 p.m. 12/4**


Services Provided

(573) 334-1552 
Chesterfield   1122 Town and Country
Chesterfield, MO 63017  

Monday-Friday - 8:30 a.m.-4:30 p.m.
**(Closed for lunch 12:30 p.m. - 1:30 p.m. 11/24 - 11/27)**

Services Provided

(314) 612-4002 
Jefferson City   3702 W. Truman Blvd.
Jefferson City, MO 65109  

Monday-Friday - 9:00 a.m.-4:30 p.m.
(Closed for lunch 1:00 p.m.-2:00 p.m.)


**This office is closed 11/27**


**This office closes at 2:00 p.m. 12/3, 12/10 & 12/17**


Services Provided

(573) 469-0050 
Joplin   402 S. Main St.
Joplin, MO 64801 

Monday-Friday - 9:00 a.m.-4:30 p.m.
(Closed for lunch 12:00 noon-1:00 p.m.)


**This office is closed 11/27**


Services Provided

(417) 889-9828 
Kansas City   Union Station
30 W. Pershing Rd.
Kansas City MO 64108

Monday-Friday - 8:30 a.m.-4:30 p.m.


Services Provided

(816) 966-2840 
Springfield   2937 S. Claremont Ave
Bldg A  
Springfield, MO 65804  

Monday-Friday - 8:30 a.m.-4:30 p.m.


Services Provided

(417) 889-9828 
St. Joseph   1211 North Belt Highway
St. Joseph, MO 64506  

Monday-Friday 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 p.m. to 1:30 p.m.)


**This office is closed 11/27 & 12/31**


Services Provided

(816) 966-2840 
St. Louis   1222 Spruce St.
St. Louis, MO 63103  

Monday-Friday - 8:30 a.m.-4:30 p.m.


Services Provided

(314) 612-4002 

* Note: The phone numbers in the chart above are not toll-free for all locations. When you call, you will reach a recorded business message with information about office hours, locations and services provided in that office. If face-to-face assistance is not a priority for you, you may also get help with IRS letters or resolve tax account issues by phone, toll free at 1-800-829-1040 (individuals) or 1-800-829-4933 (businesses).

For information on where to file your tax return please see Where to File Addresses

The Taxpayer Advocate Service: Call (314) 612-4610 in St. Louis,  or 1-877-777-4778 elsewhere, or see Publication 1546, The Taxpayer Advocate Service of the IRS.

For further information, see  Tax Topics 104


IRS and organizations all over the country are partnering to assist taxpayers. Through these partnerships, organizations are also achieving their own goals. These mutually beneficial partnerships are strengthening outreach efforts and bringing education and assistance to millions.

For more information about the programs for individuals and families and how your organization can be a part of this partnership read more at Become an IRS Partner. Organizations interested in operating a free tax preparation site through the Volunteer Income Tax Assistance or Tax Counseling for the Elderly programs may consider applying for a VITA or TCE Grant. Anyone interested in volunteering to prepare free tax returns can read how to become an IRS Tax Volunteer, or if you need to find a volunteer site to have your tax return prepared absolutely free, go to Free Tax Return Preparation for you by volunteers.

For more information about these programs for businesses,   your local Stakeholder Liaison office establishes relationships with organizations representing small business and self-employed taxpayers. They provide information about the policies, practices and procedures the IRS uses to ensure compliance with the tax laws. To establish a relationship with us, use this list to find a contact in your state:

Stakeholder Liaison (SL) Phone Numbers for Organizations Representing Small Businesses and Self-employed Taxpayers.

Page Last Reviewed or Updated: 25-Nov-2015