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Contact My Local Office in Massachusetts

Face-to-face Tax Help

Nearly every tax issue can now be resolved online or by phone from the convenience of your home or office. Through IRS.gov you can:

• Set up a payment plan.
• Get a transcript of your tax return.
• Make a payment.
• Check on your refund.
• Find answers to many of your tax questions.
• File your tax return.

All Taxpayer Assistance Centers (TACs) now operate by appointment.

Caution:  Many of our offices are located in Federal Office Buildings. These buildings may not allow visitors to bring in cell phones with camera capabilities.

Multilingual assistance is available in every office. Hours of operation are subject to change.

Before visiting your local office click on "Services Provided" in the chart below to see what services are available. Services are limited and not all services are available at every TAC office and may vary from site to site.

 City Street Address  Days/Hours of Service  Telephone
Boston  JFK Federal Building
15 New Sudbury St.
Boston, MA  02203 

Monday-Friday - 8:30 a.m.- 4:30 p.m.
 

Services Provided

Office Information
617-316-2850 

Make Appointment
844-545-5640

Brockton  120 Liberty St.
Brockton, MA 02301 

Monday - Friday - 8:30 a.m.- 4:30 p.m.
 

Services Provided

Office Information
508-586-4671 

Make Appointment
844-545-5640

Fitchburg  881 Main St.
Fitchburg, MA 01420 

Monday-Friday - 9 a.m.- 4:30 p.m. 
(Closed for lunch 1 p.m. - 2 p.m.)
 

**This office is closed 11/30-12/16, 12/23, 12/27 & 12/28**
 

**This office closes at noon 12/22**
 

**This office is closed Wednesdays until 12/31**
 

Services Provided

Office Information
978-342-0016

Make Appointment
844-545-5640

Hyannis  75 Perseverance Way
Hyannis, MA 02601 

Monday - Friday - 8:30 a.m.- 4:30 p.m.
(Closed for lunch 1 p.m. - 2 p.m.)
 

Services Provided

Office Information
508-775-0029 

Make Appointment
844-545-5640

Springfield  1550 Main St.
Springfield, MA 01103 

Monday-Friday - 8:30 a.m.-4:30 p.m.
 

Services Provided

Office Information
413-788-0284 

Make Appointment
844-545-5640

Stoneham  1 Montvale Ave.
Stoneham, MA 02180 

Monday-Friday - 8:30 a.m.- 4:30 p.m.
(Closed for lunch 1 p.m. - 2 p.m.)
 

Services Provided

Office Information
781-835-4350 

Make Appointment
844-545-5640

Worcester  120 Front St.
Worcester, MA 01608 

Monday-Friday - 8:30 a.m.- 4:30 p.m.
 

 Services Provided

Office Information
508-793-8227 

Make Appointment
844-545-5640

For information on where to file your tax return please see Where to File Addresses.

The Taxpayer Advocate Service: Call 617- 316-2690 in Boston or 877-777-4778 elsewhere, or see Publication 1546, The Taxpayer Advocate Service of the IRS. For further information, see Tax Topic 104.

Partnerships

IRS and organizations all over the country are partnering to assist taxpayers. Through these partnerships, organizations are also achieving their own goals. These mutually beneficial partnerships are strengthening outreach efforts and bringing education and assistance to millions.

For more information about the programs for individuals and families and how your organization can be a part of this partnership read more at Become an IRS Partner. Organizations interested in operating a free tax preparation site through the Volunteer Income Tax Assistance or Tax Counseling for the Elderly programs may consider applying for a VITA or TCE Grant. Anyone interested in volunteering to prepare free tax returns can read how to become an IRS Tax Volunteer, or if you need to find a volunteer site to have your tax return prepared absolutely free, go to Free Tax Return Preparation for you by volunteers.

For more information about these programs for businesses, your local Stakeholder Liaison office establishes relationships with organizations representing small business and self-employed taxpayers. They provide information about the policies, practices and procedures the IRS uses to ensure compliance with the tax laws. To establish a relationship with us, use this list to find a contact in your state:

Stakeholder Liaison (SL) Phone Numbers for Organizations Representing Small Businesses and Self-employed Taxpayers.

Page Last Reviewed or Updated: 30-Nov-2016