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Contact My Local Office in Missouri

Face-to-face Tax Help

Nearly every tax issue can now be resolved online or by phone from the convenience of your home or office. Through IRS.gov you can:

• Set up a payment plan.
• Get a transcript of your tax return.
• Make a payment.
• Check on your refund.
• Find answers to many of your tax questions.
• File your tax return.

All Taxpayer Assistance Centers (TACs) now operate by appointment. When calling to schedule an appointment, customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m.

Virtual Assistance provides a safe, secure environment for taxpayers to get service in a face-to-face setting without visiting a traditional TAC. Virtual assistance involves taxpayers interacting with live assistors located in a different geographic location via an IRS computer. This method of face-to-face service is now available at selected IRS partner locations.

Caution:  Many of our offices are located in Federal Office Buildings. These buildings may not allow visitors to bring in cell phones with camera capabilities.

Multilingual assistance is available in every office. Hours of operation are subject to change.

Before visiting your local office click on "Services Provided" in the chart below to see what services are available. Services are limited and not all services are available at every TAC office and may vary from site to site. 

City Street Address Days/Hours of Service Telephone
Cape Girardeau   137 S. Broadview
Cape Girardeau, MO 63703  

Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 p.m. - 1:30 p.m.)

 

Services Provided

Office Information
573-334-1552

Make Appointment
844-545-5640

Chesterfield   1122 Town and Country
Commons
Chesterfield, MO 63017  

Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 p.m. - 1:30 p.m.)

 

Services Provided

Office Information
636-255-1599

Make Appointment
844-545-5640

Jefferson City   3702 W. Truman Blvd.
Jefferson City, MO 65109  

**This office is currently closed**

Office Information
573-469-0050
Jefferson City
Virtual
Assistance
By Appointment Only

Monday & Friday 9 a.m. - 2 p.m.
(Closed for lunch 12:30 p.m. - 1:30 p.m.)

 

Virtual Services Provided

Make Appointment
844-545-5640
Joplin   402 S. Main St.
Joplin, MO 64801 

Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 12 noon - 1 p.m.)

 

Services Provided

Office Information
417-206-5052

Make Appointment
844-545-5640

Joplin
Virtual
Assistance
By Appointment Only

Tuesday & Thursday - 8:30 a.m. -4 p.m.

 

Virtual Services Provided

Make Appointment
844-545-5640
Kansas City   Union Station
30 W. Pershing Rd.
Kansas City MO 64108

Monday-Friday - 8:30 a.m.-4:30 p.m.

 

Services Provided

Office Information
816-966-2840

Make Appointment
844-545-5640

Springfield   2937 S. Claremont Ave
Bldg A  
Springfield, MO 65804  

Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 12 noon - 1 p.m.)

 

Services Provided

Office Information
417-889-9828

Make Appointment
844-545-5640

St. Joseph   1211 North Belt Highway
St. Joseph, MO 64506  

Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 p.m.-1:30 p.m.)
 

**This office closes at 3:30 p.m. 8/3**
 

**This office closes at 12:30 p.m. 8/17**
 

Services Provided

Office Information
816-966-2840

Make Appointment
844-545-5640

St. Louis   1222 Spruce St.
St. Louis, MO 63103  

Monday-Friday - 8:30 a.m.-4:30 p.m.

 

Services Provided

Office Information
314-339-1950

Make Appointment
844-545-5640

For information on where to file your tax return please see Where to File Addresses

The Taxpayer Advocate Service: Call 314-612-4610 in St. Louis or 877-777-4778 elsewhere, or see Publication 1546, The Taxpayer Advocate Service of the IRS. For further information, see  Tax Topics 104

Partnerships

IRS and organizations all over the country are partnering to assist taxpayers. Through these partnerships, organizations are also achieving their own goals. These mutually beneficial partnerships are strengthening outreach efforts and bringing education and assistance to millions.

For more information about the programs for individuals and families and how your organization can be a part of this partnership read more at Become an IRS Partner. Organizations interested in operating a free tax preparation site through the Volunteer Income Tax Assistance or Tax Counseling for the Elderly programs may consider applying for a VITA or TCE Grant. Anyone interested in volunteering to prepare free tax returns can read how to become an IRS Tax Volunteer, or if you need to find a volunteer site to have your tax return prepared absolutely free, go to Free Tax Return Preparation for you by volunteers.

For more information about these programs for businesses,   your local Stakeholder Liaison office establishes relationships with organizations representing small business and self-employed taxpayers. They provide information about the policies, practices and procedures the IRS uses to ensure compliance with the tax laws. To establish a relationship with us, use this list to find a contact in your state:

Stakeholder Liaison (SL) Phone Numbers for Organizations Representing Small Businesses and Self-employed Taxpayers.

Page Last Reviewed or Updated: 27-Jul-2017