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Contact My Local Office in New York

Face-to-face Tax Help

Nearly every tax issue can now be resolved online or by phone from the convenience of your home or office. Through IRS.gov you can:

• Set up a payment plan.
• Get a transcript of your tax return.
• Make a payment.
• Check on your refund.
• Find answers to many of your tax questions.
• File your tax return.

All Taxpayer Assistance Centers (TACs) now operate by appointment.

Caution:  Many of our offices are located in Federal Office Buildings. These buildings may not allow visitors to bring in cell phones with camera capabilities.

Multilingual assistance is available in every office. Hours of operation are subject to change.

Before visiting your local office click on "Services Provided" in the chart below to see what services are available. Services are limited and not all services are available at every TAC office and may vary from site to site.

City Street Address Days/Hours of Service Telephone
Albany Clinton Ave. &
N. Pearl St.
Albany, NY 12207

Monday - Friday 8:30 a.m. -4:30 p.m.
 

Services Provided

Office Information
518-427-4250

Make Appointment
844-545-5640

Bethpage 999 Stewart Ave.
Bethpage, NY 11714

Monday - Friday 8:30 a.m. - 4:30 p.m.
 

Services Provided

Office Information
516-576-7428

Make Appointment
844-545-5640

Binghamton 15 Henry St.
Binghamton, NY 13901

Monday - Friday 8:30 a.m.-4:30 p.m.
(Closed for lunch 1 p.m. - 2 p.m.)
 

**This office closes at 1:30 p.m. 12/9 & 12/16**
 

Services Provided

Office Information
607-721-0338

Make Appointment
844-545-5640

Bronx 1200 Waters Pl.
Bronx, NY 10461

Monday - Friday 8:30 a.m.-4:30 p.m.
 

Services Provided

Office Information
718-536-3660

Make Appointment
844-545-5640

Brooklyn 2 MetroTech Center
Brooklyn, NY 11201

Monday - Friday 8:30 a.m.-4:30 p.m.

 

Services Provided

Office Information
718-834-6559

Make Appointment
844-545-5640

Buffalo 130 South Elmwood Ave.
Buffalo, NY 14202

Monday - Friday 8:30 a.m.-4:30 p.m.
 

Services Provided

Office Information
716-961-5100

Make Appointment
844-545-5640

Elmira 147 West Gray St. Suite 108
Elmira, NY 14901

Monday - Friday 9 a.m.- 4:30 p.m.
(Closed for lunch 1 p.m. - 2 p.m.)
 

**This office is closed Wednesdays until further notice**
 

Services Provided

Office Information
607-767-1012

Make Appointment
844-545-5640

Hauppauge 1180 Veterans
Memorial Hwy.
Hauppauge, NY 11788

Monday - Friday 8:30 a.m.-4:30 p.m.

 

Services Provided

Office Information
631-851-4726

Make Appointment
844-545-5640

Jamestown

201 West Third St.
Jamestown, NY 14701

 

Monday - Friday 9 a.m.- 4:30 p.m.
(Closed for lunch 1 p.m. - 2 p.m.)
 

Services Provided

Office Information
716-961-5100

Make Appointment
844-545-5640

Kingston 153 Sawkill Rd.
Kingston, NY 12401 

Monday - Friday 9 a.m.- 4:30 p.m.
(Closed for lunch 1 p.m. - 2 p.m.)
 

**This office is closed 12/23 & 12/27**
 

**This office is closed Wednesdays effective 7/27**
 

Services Provided

Office Information
845-339-5384

Make Appointment
844-545-5640

New York
(Harlem)
2283 Third Ave.
New York, NY 10035 

Monday - Friday 8:30 a.m.-4:30 p.m.
 

Services Provided

Office Information
646-672-5682

Make Appointment
844-545-5640

New York
(Downtown)
290 Broadway
New York, NY 10007 

Monday - Friday 8:30 a.m.-4:30 p.m.

 

Services Provided

Office Information
212-436-1000

Make Appointment
844-545-5640

Poughkeepsie 191 Main St.
Poughkeepsie, NY 12601 

Monday - Friday 8:30 a.m.-4:30 p.m.
(Closed for lunch 1 p.m. - 2 p.m.)

 

Services Provided

Office Information
845-451-7101

Make Appointment
844-545-5640

Queensbury 375 Bay Rd.
Queensbury, NY 12804 

Monday - Friday 9 a.m. - 4:30 p.m.
(Closed for lunch 1 p.m. - 2 p.m.)
 

**This office closes at 1 p.m. 12/6 & 12/9**
 

**This office is closed 12/13 & 12/28**
 

**This office is closed Wednesdays**
 

Services Provided

Office Information
518-798-6047

Make Appointment
844-545-5640

Rego Park 59-17 Junction Blvd.
Rego Park, NY 11368 

Monday - Friday 8:30 a.m.-4:30 p.m.
 

Services Provided

Office Information
718-760-6019

Make Appointment
844-545-5640

Rochester 255 East Ave.
Rochester, NY 14604 

Monday - Friday 8:30 a.m.-4:30 p.m.
 

Services Provided

Office Information
585-269-7307

Make Appointment
844-545-5640

Staten Island/remote
taxpayer assistance
available at
Project
Hospitality
514 Bay St.
Staten Island, NY 10304 

Thursday & Friday 9 a.m.-4 p.m. 
 

Virtual Services Provided

Office Information
212-436-1000

Make Appointment
844-545-5640

Syracuse One Park Place
300 South State St.
Syracuse, NY  13202 

Monday - Friday 8:30 a.m.-4:30 p.m.
 

Services Provided

Office Information
315-448-0807

Make Appointment
844-545-5640

Utica 10 Broad St.
Utica, NY  13501 

Monday - Friday 9 a.m.-4 p.m.
(Closed for lunch 12 noon - 1 p.m.)
 

**This office is closed 12/27-12/30**
 

Services Provided

Office Information
315-793-1952

Make Appointment
844-545-5640

West Nyack 242 W. Nyack Rd.
West Nyack, NY 10994 

Monday - Friday 9 a.m.-4:30 p.m. 
(Closed for lunch 1 p.m. - 2 p.m.)
 

**This office is closed 12/7**
 

Services Provided

Office Information
845-627-1487

Make Appointment
844-545-5640

White Plains 210 E. Post Rd.
White Plains, NY 10601 

Monday - Friday 8:30 a.m.-4:30 p.m.
 

Services Provided

Office Information
914-684-7302

Make Appointment
844-545-5640


For information on where to file your tax return please see Where to File Addresses

The Taxpayer Advocate Service: Within New York call:
 

 Albany  518-292-3001
 Brooklyn  718-834-2200
 Buffalo  716-961-5300
 Manhattan  212-436-1011

Call 877-777-4778 elsewhere, or see  Publication 1546, The Taxpayer Advocate Service of the IRS. For further information, see  Tax Topic 104.

Partnerships

IRS and organizations all over the country are partnering to assist taxpayers. Through these partnerships, organizations are also achieving their own goals. These mutually beneficial partnerships are strengthening outreach efforts and bringing education and assistance to millions.

For more information about the programs for individuals and families and how your organization can be a part of this partnership read more at Become an IRS Partner. Organizations interested in operating a free tax preparation site through the Volunteer Income Tax Assistance or Tax Counseling for the Elderly programs may consider applying for a VITA or TCE Grant. Anyone interested in volunteering to prepare free tax returns can read how to become an IRS Tax Volunteer, or if you need to find a volunteer site to have your tax return prepared absolutely free, go to Free Tax Return Preparation for you by volunteers.

For more information about these programs for businesses, your local Stakeholder Liaison office establishes relationships with organizations representing small business and self-employed taxpayers. They provide information about the policies, practices and procedures the IRS uses to ensure compliance with the tax laws. To establish a relationship with us, use this list to find a contact in your state:

Stakeholder Liaison (SL) Phone Numbers for Organizations Representing Small Businesses and Self-employed Taxpayers.

Page Last Reviewed or Updated: 06-Dec-2016