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Contact My Local Office in North Carolina

Face-to-face Tax Help

Nearly every tax issue can now be resolved online or by phone from the convenience of your home or office. Through IRS.gov you can:

• Set up a payment plan.
• Get a transcript of your tax return.
• Make a payment.
• Check on your refund.
• Find answers to many of your tax questions.
• File your tax return.

All Taxpayer Assistance Centers (TACs) now operate by appointment.

Caution:  Many of our offices are located in Federal Office Buildings. These buildings may not allow visitors to bring in cell phones with camera capabilities.

Multilingual assistance is available in every office. Hours of operation are subject to change.

Before visiting your local office click on "Services Provided" in the chart below to see what services are available. Services are limited and not all services are available at every TAC office and may vary from site to site.

City Street Address Days/Hours Of Service Telephone
Asheville

151 Patton Ave.
Asheville, NC 28801 

 

Monday-Friday - 8:30 a.m.- 4:30 p.m.
(Closed for lunch 11:30 a.m. - 12:30 p.m.)

 

**This office is closed 3/24**
 

Services Provided

Office Information
828-271-4764 

Make Appointment
844-545-5640

Charlotte  Five Resource Square, 
10715 David Taylor Dr.
Charlotte, NC 28262 

Monday-Friday - 8:30 a.m.-4:30 p.m.

 

Services Provided

Office Information
704-548-4100 

Make Appointment
844-545-5640

Durham  3308 Durham Chapel Hill Blvd.
Durham, NC 27707 

Monday-Friday - 8:30 a.m.-4:30 p.m.

 

Services Provided

Office Information
919-401-0300 

Make Appointment
844-545-5640

Fayetteville  225 Green St.
Fayetteville, NC 28301 

Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 12 noon-1 p.m.)

 

**This office closes at 4 p.m. 2/8, 2/10, 2/14, 2/16, 2/21, 2/23, 2/28 & 3/2**

 

Services Provided

Office Information
910-223-3580 

Make Appointment
844-545-5640

Greensboro  4905 Koger Blvd.
Greensboro, NC 27407 

Monday-Friday - 8:30 a.m.-4:30 p.m.

 

Services Provided

Office Information
336-574-6024 

Make Appointment
844-545-5640

Greenville  2835 South Charles Blvd.
Greenville, NC 27858

Monday-Friday - 8:30 a.m.-4:30 p.m.
 

Services Provided

Office Information
252-561-4040 

Make Appointment
844-545-5640

Hickory  1930 3rd Ave. Lane SE
Hickory, NC 28602 

Monday-Friday - 8:30 a.m.- 4:30 p.m.
(Closed for lunch 11:30 a.m. - 12:30 p.m.)
 

Services Provided

Office Information
828-267-7655 

Make Appointment
844-545-5640

Raleigh  4405 Bland Rd.
Raleigh, NC 27609 

Monday-Friday - 8:30 a.m.-4:30 p.m.
 

Services Provided

Office Information
919-850-1100 

Make Appointment
844-545-5640

Wilmington 3340 Jaeckle Dr.
Wilmington, NC 28403 

Monday-Friday - 8:30 a.m.-4:30 p.m.
 

Services Provided

Office Information
910-254-5198 

Make Appointment
844-545-5640

Winston-Salem  1677 Westbrook Plaza
Suite 160
Winston-Salem, NC 27103 

Monday-Friday - 8:30 a.m.-4:30 p.m.
 

Services Provided

Office Information
336-659-2740 

Make Appointment
844-545-5640

For information on where to file your tax return please see Where to File Addresses

The Taxpayer Advocate Service: Call 336-574-6119 in Greensboro or 877-777-4778 elsewhere, or see  Publication 1546, The Taxpayer Advocate Service of the IRS. For further information, see  Tax Topic 104

Partnerships

IRS and organizations all over the country are partnering to assist taxpayers. Through these partnerships, organizations are also achieving their own goals. These mutually beneficial partnerships are strengthening outreach efforts and bringing education and assistance to millions.

For more information about the programs for individuals and families and how your organization can be a part of this partnership read more at Become an IRS Partner. Organizations interested in operating a free tax preparation site through the Volunteer Income Tax Assistance or Tax Counseling for the Elderly programs may consider applying for a VITA or TCE Grant. Anyone interested in volunteering to prepare free tax returns can read how to become an IRS Tax Volunteer, or if you need to find a volunteer site to have your tax return prepared absolutely free, go to Free Tax Return Preparation for you by volunteers.

For more information about these programs for businesses, your local Stakeholder Liaison office establishes relationships with organizations representing small business and self-employed taxpayers. They provide information about the policies, practices and procedures the IRS uses to ensure compliance with the tax laws. To establish a relationship with us, use this list to find a contact in your state:

Stakeholder Liaison (SL) Phone Numbers for Organizations Representing Small Businesses and Self-employed Taxpayers.

Page Last Reviewed or Updated: 08-Feb-2017