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Contact My Local Office in Ohio

Face-to-face Tax Help

Nearly every tax issue can now be resolved online or by phone from the convenience of your home or office. Through IRS.gov you can:

• Set up a payment plan.
• Get a transcript of your tax return.
• Make a payment.
• Check on your refund.
• Find answers to many of your tax questions.
• File your tax return.

All Taxpayer Assistance Centers (TACs) now operate by appointment. When calling to schedule an appointment, customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m.

Virtual Assistance provides a safe, secure environment for taxpayers to get service in a face-to-face setting without visiting a traditional TAC. Virtual assistance involves taxpayers interacting with live assistors located in a different geographic location via an IRS computer. This method of face-to-face service is now available at selected IRS partner locations.

Caution:  Many of our offices are located in Federal Office Buildings. These buildings may not allow visitors to bring in cell phones with camera capabilities.

Multilingual assistance is available in every office. Hours of operation are subject to change.

Before visiting your local office click on "Services Provided" in the chart below to see what services are available. Services are limited and not all services are available at every TAC office and may vary from site to site. 

City Street Address Days/Hours of Service Telephone
Akron 2 S. Main St.
Akron, OH 44308

Monday-Friday 8:30 a.m.-4:30 p.m.

 

Services Provided

Office Information
330-319-9800

Make Appointment
844-545-5640

Canton 301 McKinley Ave. SW
Canton, OH 44702

Monday-Friday 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 p.m. - 1:30 p.m.)
 

Services Provided

Office Information
330-588-4417 

Make Appointment
844-545-5640

Cincinnati  550 Main St.
Cincinnati, OH 45202 

Monday-Friday 8:30 a.m.-4:30 p.m.

 

Services Provided

Office Information
513-263-3333 

Make Appointment
844-545-5640

Cleveland  1240 E. Ninth St.
Cleveland, OH 44199 

Monday-Friday 8:30 a.m.-4:30 p.m.
 

Services Provided

Office Information
216-415-3442 

Make Appointment
844-545-5640

Columbus  200 N. High St.
Columbus, OH 43215 

Monday-Friday 8:30 a.m.-4:30 p.m.

 

Services Provided

Office Information
614-280-8691 

Make Appointment
844-545-5640

Dayton  200 W. Second St.
Dayton, OH 45402 

Monday-Friday 8:30 a.m.-4:30 p.m.
(Closed for lunch 11:30 a.m.-12:30 p.m.)

 

Services Provided

Office Information
937-610-2182 

Make Appointment
844-545-5640

Lima  401 W. North St.
Lima, OH 45801 

Monday-Friday 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 p.m.-1:30 p.m.)
 

**This office is closed 7/3 & 7/10-7/14**
 

Services Provided

Office Information
419-223-5873 

Make Appointment
844-545-5640

Lima
Virtual
Assistance
 
By Appointment Only

Tuesday & Thursday 9 a.m. - 1 p.m.
 

Virtual Services Provided

Make Appointment
844-545-5640
Mansfield  180 N. Diamond St.
Mansfield, OH 44902 

Monday-Friday 8:30 a.m.- 4:30 p.m.
(Closed for lunch 12:30 p.m.-1:30 p.m.)

**This office is closed 6/30-7/5 & 7/10-7/14**

 

Services Provided

Office Information
419-522-9204 

Make Appointment
844-545-5640

Mansfield
Virtual
Assistance
By Appointment

Tuesday & Wednesday 8:30 a.m. - 3 p.m.

 

Virtual Services Provided

Make Appointment
844-545-5640
Toledo  Four Seagate
433 N. Summit
Toledo, OH 43604

Monday-Friday 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 p.m. -1:30 p.m.)
 

Services Provided

Office Information
419-213-5165 

Make Appointment
844-545-5640

Youngstown  10 E. Commerce St. 
Youngstown, OH 44503 

Monday-Friday 8:30 a.m.-4:30 p.m.
(Closed for lunch 12 noon - 1 p.m.)
 

Services Provided

Office Information
330-746-0006 

Make Appointment
844-545-5640

For information on where to file your tax return please see Where to File Addresses.

The Taxpayer Advocate Service: Call 513-263-3260 in Cincinnati, 216-522-7134 in Cleveland or 877-777-4778 elsewhere, or see Publication 1546, The Taxpayer Advocate Service of the IRS. For further information, see Tax Topic 104

Partnerships

IRS and organizations all over the country are partnering to assist taxpayers. Through these partnerships, organizations are also achieving their own goals. These mutually beneficial partnerships are strengthening outreach efforts and bringing education and assistance to millions.

For more information about the programs for individuals and families and how your organization can be a part of this partnership read more at Become an IRS Partner. Organizations interested in operating a free tax preparation site through the Volunteer Income Tax Assistance or Tax Counseling for the Elderly programs may consider applying for a VITA or TCE Grant. Anyone interested in volunteering to prepare free tax returns can read how to become an IRS Tax Volunteer, or if you need to find a volunteer site to have your tax return prepared absolutely free, go to Free Tax Return Preparation for you by volunteers.

For more information about these programs for businesses, your local Stakeholder Liaison office establishes relationships with organizations representing small business and self-employed taxpayers. They provide information about the policies, practices and procedures the IRS uses to ensure compliance with the tax laws. To establish a relationship with us, use this list to find a contact in your state:

Stakeholder Liaison (SL) Phone Numbers for Organizations Representing Small Businesses and Self-employed Taxpayers.

Page Last Reviewed or Updated: 22-Jun-2017