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Contact My Local Office in Virginia

Face-to-face Tax Help

Nearly every tax issue can now be resolved online or by phone from the convenience of your home or office. Through IRS.gov you can:

• Set up a payment plan.
• Get a transcript of your tax return.
• Make a payment.
• Check on your refund.
• Find answers to many of your tax questions.
• File your tax return.

All Taxpayer Assistance Centers (TACs) now operate by appointment. When calling to schedule an appointment, customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m.

Virtual Assistance provides a safe, secure environment for taxpayers to get service in a face-to-face setting without visiting a traditional TAC. Virtual assistance involves taxpayers interacting with live assistors located in a different geographic location via an IRS computer. This method of face-to-face service is now available at selected IRS partner locations.

Caution:  Many of our offices are located in Federal Office Buildings. These buildings may not allow visitors to bring in cell phones with camera capabilities.

Hours of operation are subject to change.

Before visiting your local office click on "Services Provided" in the chart below to see what services are available. Services are limited and not all services are available at every TAC office and may vary from site to site. 

City Street Address Days/Hours of Service Telephone
Bristol 2426 Lee Hwy.
Bristol, VA 24202
**This office is currently closed** Office Information
276-642-7446
Charlottesville 401E East Market St.
2nd Floor, Suite 204
Charlottesville, VA
22902
**This office is currently closed** Office Information
434-977-8718 
Danville 
Alternate
Location
By Appointment Only 

Monday, Tuesday, Thursday & Friday - 9 a.m.- 4 p.m.
Wednesday - 9 a.m. - 12 noon

 

**This office is closed 5/31 - 6/11**

Services Provided

Office Information
434-836-7072 

Make Appointment
844-545-5640

Danville
Virtual
Assistance
By Appointment Only

Monday & Wednesday - 8:30 a..m. - 4:30 p.m.

 

Virtual Services Provided

Make Appointment
844-545-5640
Fredericksburg  1320 Central Park Blvd.
Fredericksburg, VA 22401 

Monday-Friday - 8:30 a.m.- 4:30 p.m.
(Closed for lunch 11:30 a.m. - 12:30 p.m.)

 

Services Provided

Office Information
540-899-9450

Make Appointment
844-545-5640

Hampton  903 Enterprise Pkwy. 
Hampton, VA 23666 

Monday-Friday - 8:30 a.m.-4:30 p.m.

 

Services Provided

Office Information
757-751-6200

Make Appointment
844-545-5640

Lynchburg 1101 Court St.
Lynchburg, VA 24504

Monday-Friday - 8:30 a.m. - 4:30 p.m.
(Closed for lunch 11:30 a.m. - 12:30 p.m.)
 

Services Provided

Office Information
434-209-6259

Make Appointment
844-545-5640

Norfolk  200 Granby St.
Norfolk, VA 23510 

Monday-Friday - 8:30 a.m.-4:30 p.m.

 

Services Provided

Office Information
757-213-3888

Make Appointment
844-545-5640

Richmond  400 N. Eighth St.
Richmond, VA 23219 

Monday-Friday - 8:30 a.m.-4:30 p.m.

 

Services Provided

Office Information
804-916-8700 

Make Appointment
844-545-5640

Roanoke  210 1st St. SW
Roanoke, VA 24011 

Monday-Friday - 8:30 a.m.-4:30 p.m.
 

**(Closed for lunch 11:30 a.m. - 12:30 p.m. 5/12 - 6/19)**

 

Services Provided

Office Information
540-767-7410 

Make Appointment
844-545-5640

Staunton  1600 N. Coalter St.
Staunton, VA 24401 

Monday-Friday - 8:30 a.m.- 4:30 p.m.
(Closed for lunch 11:30 a.m. - 12 :30 p.m.)

 

Services Provided

Office Information
540-609-6058 

Make Appointment
844-545-5640

Vienna 7980 Science
Applications Court
First Floor
Vienna, VA 22182

Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 p.m. - 1:30 p.m.)

 

Services Provided

Office Information
703-336-4029

Make Appointment
844-545-5640

For information on where to file your tax return please see Where to File Addresses.

The Taxpayer Advocate Service: Call 804-916-3501 in Richmond or 877-777-4778 elsewhere, or see  Publication 1546, The Taxpayer Advocate Service of the IRS. For further information, see  Tax Topic 104.

Partnerships

IRS and organizations all over the country are partnering to assist taxpayers. Through these partnerships, organizations are also achieving their own goals. These mutually beneficial partnerships are strengthening outreach efforts and bringing education and assistance to millions.

For more information about the programs for individuals and families and how your organization can be a part of this partnership read more at Become an IRS Partner. Organizations interested in operating a free tax preparation site through the Volunteer Income Tax Assistance or Tax Counseling for the Elderly programs may consider applying for a VITA or TCE Grant. Anyone interested in volunteering to prepare free tax returns can read how to become an IRS Tax Volunteer, or if you need to find a volunteer site to have your tax return prepared absolutely free, go to Free Tax Return Preparation for you by volunteers.

For more information about these programs for businesses, your local Stakeholder Liaison office establishes relationships with organizations representing small business and self-employed taxpayers. They provide information about the policies, practices and procedures the IRS uses to ensure compliance with the tax laws. To establish a relationship with us, use this list to find a contact in your state:

Stakeholder Liaison (SL) Phone Numbers for Organizations Representing Small Businesses and Self-employed Taxpayers.

Page Last Reviewed or Updated: 17-May-2017