Why You May Need More Assistance The Free File Fillable Forms program refers taxpayers to the IRS form instructions and publications for completing a tax return; however, Free File Fillable Forms does not always allow what the paper instructions say to do. This may cause you to believe a form is not functioning properly when it is. This causes many general questions about: Where to enter information on the form How to enter information on the form Why you can't enter certain information Where to Get More Assistance Since you did not find your form on the prior Line-by-Line Instructions page, you should search for your issue from one of the links below. Forms and Limitations provides information about Forms you can use Finding the supported form you need Why the form won’t let you do certain things Issues that may prohibit you from e-filing your return The User's Guide PDF provides information about Entering Negative Numbers Entering a Foreign Addresses The Worksheets don’t work Isn’t this line supposed to calculate Transferring information to another form or line What’s with all the PIN’s Why can’t I attach a statement Writing in additional information Attaching forms And much more Go to the User's Guide PDF and search it for your key words by pressing the Ctrl+F keys simultaneously. If you searched our pages and could not find a solution, you may Contact Us.