Error
Check Form W2 Boxes B and C. You have entered incorrect or missing information.
Solution
There are two causes:
- W-2, Box B - The Employer EIN is missing, and / or
- W-2, Box C – The Employer Name is missing
- The first two lines are for the business name. If your Employer's Name fits on the first line, do not use the second business name line.
- When determining the business name control, omit 'The' when it is followed by more than one word. Include the word 'The' when it is followed by only one word.
- The Employer's Address Line is the third line in Box C and must contain a minimum of three characters.
- Place the City, State and zip code in the proper areas of the 4th line in Box C
Make your correction(s) and resubmit.
If you are making a payment, you may have to re-date Step 3, Payment Options.