Instructions to Access the Secure Object Repository (SOR) Mailbox


You must have an active registered user account in e-Services to access the Secure Object Repository (SOR). If you do not have an account, you will need to set one up, see e‐Services Online Tools for Tax Professionals.

Once you have entered your login information, you will be prompted to select the organization you will represent in this session.

After you have selected your organization, you will be taken to the Welcome page.

On the Welcome page you will have access to your mailbox, see image below. You will be able to access messages and documents. When you click on the mailbox it will open a new page.

Screen capture of Welcome to IRS e-services webpage

In your mailbox you will be able to open messages by clicking on the subject text of the message. 

Screen capture of e-Services inbox

In the messages you will find files that you can view and download. When you click on the file name you will be prompted to save or download the file depending on the option  you chose.

After download is complete, you can either delete the message or return to your inbox. Repeat this process if there are other messages/files to download. Messages will remain in your mailbox for 30 days before being purged.

Screen capture of an e-Services mailbox email message titled MeF Schemas and Business Rules are available for download

To close your mailbox simply close the Secure Email webpage, you will be taken you back to the Welcome Page. Then you can sign out of your e‐Services account.