IRS Future State
The Internal Revenue Service has made many changes in recent years, improving tax processing systems, increasing electronic filing and payment options, and expanding services available on IRS.gov for taxpayers and tax professionals. But the needs of taxpayers, the tax community and the nation continue to rapidly evolve, and it's clear the IRS needs to look at the future in a more comprehensive way.
A number of changes have been underway at the IRS for years. And more are under consideration.
The IRS needs to take advantage of the latest technology to move the entire taxpayer experience to a new level. And it needs to be done in a way that meets the needs of taxpayers and the tax community in an efficient and effective manner while respecting taxpayer rights.
All of these efforts touch many different parts of the agency, and they have been described as the IRS Future State initiative.
The IRS Future State efforts continue to evolve, and getting feedback from a wide variety of voices will be a critical part of these efforts to help improve tax administration in a rapidly evolving world.
Some key components
- IRS Future State Initiative – An overview.
- A Glimpse into the Future – How taxpayers could interact with the IRS in the future beyond making a phone call.
- IRS Future State Journey – This working draft offers an overview of where the IRS stands in the continuing work on Future State efforts.
- Future State and IRS activities – Many IRS business units continue to work on possible options to better serve taxpayers.
- Speeches related to the IRS Future State – IRS Commissioner John A. Koskinen has discussed Future State efforts in a number of speeches. A listing of his comments, statement and remarks related to Future State is available.
- IRS advisory committees – Many of the Future State concepts incorporate thoughts and feedback from IRS advisory committees, including the Electronic Tax Administration Advisory Committee and the Internal Revenue Service Advisory Council.
- Future State related hearings – National Taxpayer Advocate Holds Public Forums.
- Taxpayer Bill of Rights – The Taxpayer Bill of Rights is a foundational component underlying the future vision of the IRS and reflects the agency’s ongoing commitment to respecting taxpayer rights. For example, the right to quality service is a central part of these efforts.