Economic Impact Payment Information Center — Topic E: EIP Cards

No, the Economic Impact Payment cards are not being sent as payment now. This past May, some payments were sent on a prepaid debit card known as The Economic Impact Payment Card. These EIP cards are sponsored by the Treasury Department’s Bureau of the Fiscal Service, managed by Money Network Financial, LLC and issued by Treasury’s financial agent, MetaBank®, N.A.

The Economic Impact Payment Card, sent in a plain envelope from “Money Network Cardholder Services”, has the Visa name on the front of the Card and the issuing bank, MetaBank®, N.A. on the back of the card. Information included with the card will explain that this is your Economic Impact Payment.  If you have an  Economic Impact Payment Card, visit EIPcard.com for more information.

A2. Yes. The limit on ACH transfers to a bank account is $2,500 per transaction. You can easily transfer the money from your EIP Card to an existing bank account online at EIPcard.com or by using the Money Network Mobile App. You will need the Routing and Account number for your bank account. To transfer funds:

  1. Call 800-240-8100 (TTY: 800-241-9100) to activate your Card.
  2. Register for online or mobile app access by going to EIPCard.com or the Money Network Mobile App and click on “Register”. Follow the steps to create your User ID and Password. Be sure to have your EIP Card handy.
  3. Select Move Money Out and follow the steps to set up your ACH transfer. Transfers should post to your bank account in 1-2 business days.

A3. No, you can’t choose to receive an Economic Impact Payment as an EIP card. If you didn’t receive your Economic Impact Payment by direct deposit, the payment will be a  paper check. The determination of who received an EIP card was made by the Bureau of the Fiscal Service (BFS), another part of the Treasury Department that works with the IRS to handle distribution of the payments. BFS has sent nearly 4 million debit cards to taxpayers since mid-May. If you have an  Economic Impact Payment Card, visit EIPcard.com for more information.

A4. If your EIP card is lost or destroyed, you may request a free replacement through MetaBank® Customer Service. The standard fee will be waived for the first reissuance of any EIP Card.  You  don’t need to know your card number to request a replacement. To request a replacement  call 800-240-8100 (option 2 from main menu) and entering the last six digits of the Social Security number of the person who is listed first on your tax return.

The Economic Impact Payment Card is sponsored by the Treasury Department’s Bureau of the Fiscal Service, managed by Money Network Financial, LLC and issued by Treasury’s financial agent, MetaBank®, N.A. The Economic Impact Payment Card was sent in a plain envelope from “Money Network Cardholder Services,” has the Visa name on the front of the Card and the name of the issuing bank, MetaBank®, N.A. on the back of the card. If you have an  Economic Impact Payment Card, visit EIPcard.com for more information.

A5. If the last name on the card (i.e., issued in a previous name such as a maiden or married name) is incorrect, the payee with the first name on the first line can still activate the card and/or validate identity to continue activation. For other name related issues or questions (i.e., incorrect spelling), contact MetaBank®, N.A. at 800-240-8100, or visit EIPcard.com.

A6. Taxpayers who were mailed a debit card for their Economic Impact Payment but haven’t activated it yet were sent a letter in July reminding them that they can activate it to access their money or obtain a free replacement card if needed.

The EIP cards were originally mailed in late May to about 4 million people who were eligible for an Economic Impact Payment and would have otherwise received a check. The EIP cards were issued by MetaBank®, N.A. and came in a plain envelope from Money Network Cardholder Services.

For the reminder mailing, the Treasury Department logo will be visible on the envelope and letter. The left front of the envelope will clearly include this notation: “Not a bill or an advertisement. Important information about your Economic Impact Payment.” The inside of the letter will include instructions for people who haven’t activated their card yet and includes a picture of what the debit card looks like.

Once the card is activated, people can transfer the funds to a bank account, get cash surcharge-free at an In-Network ATM or use in other ways.

For more information, visit EIPcard.com. Additional information, including answers to frequently asked questions and other resources is available at IRS.gov/coronavirus.