Taxpayers can visit anytime for answers to tax questions

IRS Tax Tip 2022-02, January 4, 2022

As people get ready to file their 2021 tax return, the IRS reminds taxpayers they can find answers to their tax questions from the comfort of home using IRS online tools and resources. These tools are easy to use and available anytime.

  • Choosing a preparer. The IRS has several options for finding a tax preparer. One resource is Choosing a Tax Professional, which offers a wealth of information for selecting a tax professional. The Directory of Federal Tax Return Preparers with Credentials and Select Qualifications can help taxpayers find preparers in their area who currently hold professional credentials recognized by the IRS or who have an Annual Filing Season Program Record of Completion.
  • Interactive tax assistant. This tool has answers to a variety of tax questions. It can also help a taxpayer determine if a type of income is taxable. Many people experienced changes to income and other life events in 2021. This tool can help them find tax credits and deductions.
    Taxpayers may qualify for the child tax credit and child and dependent care credit. Those who are not eligible for the child tax credit might be able to claim the credit for other dependents. Individuals paying higher education costs for themselves, a spouse or a dependent, may be eligible to save some money with education tax credits or deductions. Additionally, low-to moderate-income taxpayers may qualify for the earned income tax credit


  • Getting banked and setting up direct deposit. Direct deposit gives taxpayers access to their refund faster than a paper check. Those without a bank account can learn how to open an account at an FDIC-insured bank or through the National Credit Union Locator tool. Veterans should see the Veterans Benefits Banking Program for access to financial services at participating banks.

  • Setting up or reviewing IRS Online Account. The IRS encourages taxpayers who have not set up an Online Account yet should do so soon. People who have already set up an Online Account should make sure they can still log in successfully. Taxpayers can use Online Account to securely access the latest available information about their federal tax account.
  • Paying a tax bill. The IRS offers several ways for taxpayers to pay their taxes including online, by phone or through the IRS2Go app. Direct Pay is free and a safe way to pay taxes or estimated tax directly from a checking or savings account. Direct Pay has five simple steps to pay in a single online session and is also available with the IRS2Go mobile app.

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