Will Direct Pay Work for Me? 1. What is Direct Pay? Direct Pay is a free IRS service that lets you make tax payments online directly from your bank account to the IRS . 2. What kinds of payments does it accept? Individual taxpayers can use Direct Pay for payments on the following returns: Income Tax Form 1040 1040 Health Care payments (formerly called "shared responsibility" payments) 1040ES (Estimated tax) 1040X (Amended Return) Installment Agreement 4868 (Extension to file) 5329 (Additional taxes on qualified plans) Refer to our tip sheet for which option to select in Direct Pay for different types of payments and limits on the time periods permitted for each. If you file a business tax return separate from your individual return, you cannot use Direct Pay for business payments. You can register with the Electronic Federal Tax Payment System® (EFTPS) to make free online payments from a bank account for your business. 3. Does Direct Pay provide confirmation my payment request was submitted? Yes, for each payment you make you will receive a confirmation number. You also have an option to have your payment confirmation emailed to you. You should keep a copy of each confirmation number in case you need to modify or cancel your payment. Direct Pay only provides confirmation of your payment submission. To be sure the payment was successfully withdrawn from your bank account, check your bank statement, or View Your IRS Account at least 48 hours after your requested payment date. 4. Will it work with my web browser? IRS Direct Pay works best with: Internet Explorer 11 (or higher) and higher on Windows 10 Firefox 80 (or higher), or Safari 12, 13 and 14, on iOS Chrome 85 (or higher) on Android 8, 9, and 10 You may experience issues using Direct Pay with other web browsers, (for instance, IE 11 on Windows 7). If you do, other payment options are available. 5. What is the difference between Direct Pay and EFTPS? EFTPS is used for most business payments. EFTPS may save you time if you are making quarterly estimated tax payments or making frequent payments. Differences Between Direct Pay and EFTPS Feature Direct Pay EFTPS Registration required No Yes; first time users must receive a PIN by U.S. mail Limitations on multiple payments Up to 2 current or future payments per day (24 hours); if you exit the application, you must verify your identity again when you return Up to 4 current or future (e.g. estimated tax) payments permitted per session and up to 5 per day (24 hours); for monthly installment payments on a payment plan for past due amounts, you must log in for each payment View past and pending (upcoming and future) payments If you save your confirmation number, you can look up one DIrect Pay payment at a time. (For full payment history 24 months back, register for and log in to your Account.) View all pending payments plus up to 16 months of past payments made through EFTPS only. (For full payment history 24 months back, register for and log in to your Account.) Free phone payments No; pay by phone with a credit or debit card for a fee through a partner company Yes; free automated phone payments always available (24/7 even during web site maintenance periods) Live telephone customer service Limited; call EFTPS number for help locating a lost payment or verifying your identity Yes; live operator always available for help making payments (24/7) Limit on payment amount Must be under $10 million per payment Must be under $50 million per payment Both DIrect Pay and EFTPS: allow payments from either a checking or savings account from a U.S. financial institution treat payments due on the date of payment as being made on time, even if the bank withdrawal actually happens later. (Payments over $25,000 and payments made on weekends, bank holidays, and after 1 pm Eastern Time on a business day may be withdrawn the next business day.) offer evidence of your payment through a confirmation number and optional email allow scheduling of payments up to 365 days in advance permit pending payments to be canceled up to 2 days prior to the scheduled payment date Neither payment method permits payments from foreign banks with no U.S. affiliate. Neither online system is available from 11:45 pm to midnight Eastern Time. How Do I... 1. How do I make a payment? Choose option “Make a Payment” on the main Direct Pay page. You’ll then need to select the reason for your payment, how you want it applied, and the tax year you want it applied to. If your payment is not for an amount owed on your tax return, you may want to review our guidance on selecting the appropriate reason for payment. 2. How do I schedule a future payment? You can schedule a payment up to 365 days in advance. After choosing the “Make a Payment” option, on Step 3 of the application, you will be prompted to select a payment date. 3. How do I verify a payment, or change or cancel a future payment? Provided you wrote down your confirmation number, or requested it be emailed to you, you can use that number to look up, modify or cancel a scheduled payment. Select the option “Look Up a Payment” on the main Direct Pay page to enter your confirmation number and make changes. You have until two business days before the payment date to cancel or make any changes. 4. How do I set up recurring payments? You can only make or schedule one payment at a time using IRS Direct Pay. If you request email confirmation, you will receive an email reminder two days before the scheduled payment date. Otherwise, you will need to keep track of the future payment dates yourself. To schedule estimated tax payments to occur at intervals throughout the year and check on their status, paying through EFTPS may be faster and easier. If you are making monthly installment agreement payments on an overdue amount, you can set up recurring payments with the Online Payment Agreement Application. (Remember that interest and penalties will be charged on any unpaid balances.) 5. How do I verify my identity, and what information do I need? Each time you reenter Direct Pay after closing it, Direct Pay verifies your personal information from a prior year tax return of your choice. This information does not need to be for the same tax year on which you are making your payment. It can be from as far back as 5 to 6 years ago depending on the time of year. 6. How do I know my payment actually got to the IRS and on time? Your confirmation number confirms that you’ve approved IRS to make the bank withdrawal. If the withdrawal is successful, you will get credit for the day you selected in Direct Pay, though it may take up to two business days to actually process. Payments submitted after 8 p.m. Eastern time for the same day will typically appear as if they were made the next business day in your Online Account. You can check with your bank after two business days to make sure the payment went through. If your bank confirms your payment was processed, but you receive a mail notice saying the IRS never received it or that it was late, please contact the IRS using the phone number on the notice. 7. How do I make a payment for my husband or wife? You can make a payment for someone else if you file jointly on the same tax return. To verify your identity, enter your name and social security number with the address on your tax return, even if it is not your current address. 8. How do I pay from a non-U.S. bank account? IRS Direct Pay requires a U.S. bank routing number (ABA). This nine-digit number is generally printed on checks or is available from your bank. If you have an account with an international bank that has a U.S. affiliate, the bank may be able to provide the routing number. Direct Pay does not accept SWIFT codes. Other payment options are available if you need to pay from a foreign bank with no U.S. routing number. 9. How do I find out how much I owe? If you received a recent payment due notice or letter, you will see the amount you need to pay and the due date. The notice may have been sent before receipt of your last payment. Individual taxpayers can view their latest account balance online. If you can’t log in or provide the information required for account registration, you can request a copy of your account transcript be mailed to you. Be sure to request a “tax account transcript” for each tax year you want (up to 10 years ago), not a “tax return transcript,” which lists the information on the return you filed. Resolving Problems 1. Your payment is rejected by Direct Pay You can't make more than two Direct Pay payments within a 24-hour period. To make a third payment, try again 24 hours after the first of the two payments. You can’t make payments larger than $9,999,999.99 using Direct Pay. You can make them through EFTPS or same-day wire, or you can break a large payment into two or more smaller payments on Direct Pay. 2. You received a Direct Pay confirmation number, but your payment doesn't appear in your IRS online account or on your bank account statement. Or you later receive an IRS notice saying your payment could not be processed or that the amount is still owed. Your confirmation number only confirms the attempt to withdraw the payment from your bank. Unfortunately, there are times when a payment will not get processed, for instance if you did not have enough money in your bank account. If the IRS is unable to process your payment, you will receive, by email or U.S. mail, a payment return notice asking you to resubmit the payment. If we apply a penalty, you will receive a second notice by mail with the amount of the penalty. If you’ve checked your bank statement and agree there was a problem, resubmit your payment to avoid interest and penalties. If you have evidence the payment was debited from your bank account, contact us by phone. 3. You can't select your tax year on the verify identity page Direct Pay can only verify your identity with information from one of your past tax returns (going back 5-6 years depending on the time of year). That means if your payment is for the current tax year (e.g., 1040ES Estimated Payment) or a tax return more than 6 years ago, you will need to select another year's return to verify your information. We recommend using your most recent return for verification. 4. Your identity information is not accepted or you get asked for it again Since Direct Pay works without a login, you will need to verify your identity each time you revisit Direct Pay after closing it. Make sure you enter your name and address exactly as they appear on the tax return you are using for verification. If your name or address have changed, try selecting a prior or later year for verification and enter the information from that year. You will need to enter your name, address and social security number for each payment you make, even if you keep the application open between payments. If you are making frequent or multiple payments, consider registering with EFTPS, which is password protected. 5. You can't find your confirmation number to change, stop or verify your payment Unfortunately, Direct Pay cannot retrieve your confirmation number once you leave the application. Using the Direct Pay email option may help you retain your confirmation number. 6. You get an email saying you made a payment you did not make, or the payment amount or date in the email does not match your records IRS does not normally contact taxpayers through email. However, if you received an IRS branded email, it may be because you requested email confirmation of your payments when using Direct Pay. If you think you received a fraudulent email from someone claiming to be or to represent the IRS, follow our advice on reporting phishing attempts.