If you have been assigned an Identity Protection PIN (IP PIN) and lost it or didn't receive a CP01A notice, you'll need to retrieve your IP PIN online or have it reissued to avoid processing delays. If you file your return without your IP PIN We will reject your electronic return. We will review your paper return to verify your identity which will delay your refund. You are assigned an IP PIN if You are a victim of identity theft. You opted-in to receive an IP PIN. How to retrieve your IP PIN online You may use your online account to retrieve your current IP PIN. If you don’t already have an account on IRS.gov, you will be asked to create an account and validate your identity. Note: A minor dependent IP PIN cannot be retrieved online. To retrieve a minor dependent IP PIN call 800-908-4490. How to get your IP PIN reissued In the U.S. call 800-908-4490, Monday-Friday, 7 a.m. to 7 p.m. local time (Alaska and Hawaii follow Pacific Time). International users call 267-941-1000 (not toll free) between 6 a.m. and 11 p.m. Eastern time. Note: If you can verify your identity with a phone assistor, your IP PIN will be mailed within 21 days to the address on file with the IRS. Your IP PIN cannot be reissued by mail if You opted into the IP PIN program online after 2019. It’s after October 14 and you haven’t filed your current or prior year Forms 1040 or 1040 PR/SS. If your IP PIN cannot be reissued and you cannot create or access an online account, mail a paper tax return without your IP PIN. We’ll review your return to confirm you filed it, but this may delay your refund. Do not file Form 15227 if you have already been assigned an IP PIN. This form is only for new requests to opt into the IP PIN program.
