Rejected returns help If you received an email from customer_service@freefilefillableforms.com stating your Free File Fillable Form was rejected, use the Error Search Tool to find a solution. Search errors Fillable forms help Account help Available forms Transmission help Line-by-line instructions Print and display help User guide PDF Minimum system requirements International and military filer help Known software issues Tax help Interactive Tax Assistant Tax information for individuals Known software issues When we discover an issue, we post it in the table. Review the tentative fix date. Before you attempt to update your return revisit this page to see if the date has changed. If your issue was on this page and has been removed, the developer reports the issue was resolved. Issue description Tentative fix date Login Issue – When trying to access the Fillable Forms website the system loops back to the homepage. TBD – We are working to identify and resolve the login issue as quickly as possible; we apologize for the inconvenience.
