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If you received an email from stating your Free File Fillable Form was rejected, use the Error Search Tool to find a solution.

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Tax Help

Known Software Issues

When we discover an issue, we post it in the table. Review the tentative fix date. Before you attempt to update your return revisit this page to see if the date has changed. If your issue was on this page and has been removed, the developer reports the issue was resolved.

Issue Description Tentative Fix Date

International Users: “Account Creation, Verification and Login Issues”
Account security has been tightened. Some potential international users are unable to use the application to file their 2022 tax return.

If you are experiencing issues explore Free File Guided Tax Preparation as an alternative way to file your return.


Server Access Issues: “Service Unavailable”, “HTTP2_PROTOCOL_ERROR”, etc. 

 – Since fixed, some taxpayers may continue to experience access issues. If this continues to be an issue for you, find an alternate method of filing your tax return or extension. Meanwhile, your Free File Fillable Forms account information is safe and will be deleted after October 20, 2023.