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Error
Inspect Form W-2, areas E and F for Employee’s last name.
Solution
Inspect the following:
- Make sure the Employee First and Last names are in the proper areas on Box E.
- Make sure the Employee address is (street, City, State Zip Code) are in the proper areas in Box F.
- Do not enter any information into the Province, Postal Code or Foreign Country areas in Box F unless the Employee has a foreign address on the Form W-2
- If the Employee does have a foreign address, complete Street, City, Province, Postal Code and Foreign Country areas in Box F
- Use the "TAB" key to ensure you see proper places to enter the information.
- Review all W-2s for correct entry of Employee information.
Make your correction(s) and resubmit.
If you are making a payment, you may have to re-date Step 3, Payment Options.