IRS Strategic Plan Fiscal Year 2018-2022 The IRS Strategic Plan is a roadmap to guide IRS operations and to meet the changing needs and expectations of our nation's taxpayers and tax professionals who serve them. Download Strategic Plan PDF Download Strategic Plan Overview PDF Strategic Goals Discover Empower Taxpayers Protect the Tax System Collaborate with Partners Cultivate Our Workforce Advance Data & Analytics Drive Efficient Operations Understanding the Plan Read Message from the Acting Commissioner Strategic Goals Overview IRS Risk Appetite Conclusion Performance Measures The IRS will use performance measures to gauge our progress toward meeting our strategic goals and objectives. Enterprise Self-Assistance Participation Rate (ESAPR) Time to Start Compliance Resolution Progress Towards Enhanced Partnership Strategy Employee Engagement Progress Toward Data Strategy Aged Hardware Percentage and Efficient Space Utilization Other Links IRS History Timeline Today's IRS Organization Taxpayer Bill of Rights Treasury's 2018-2022 Strategic Plan PDF Treasury's Strategic Plan Overview PDF The Strategic Planning team within the Chief Financial Office refined and documented years of work in setting the IRS vision and strategy into this FY2018-2022 Strategic Plan. This plan was developed through a deliberate and inclusive process, which engaged all IRS employees, leaders, advisory groups and key stakeholders, including the Department of Treasury. We designed this plan to allow employees to see their contribution to the IRS mission, and to set forth key goals to guide our agency over the next four years. Please direct all questions and comments to CFO.Strategic.Planning@irs.gov
