Contents About This Guide Introduction to the Application Information for specific technologies Screen Reader Technology JAWS Actions and Commands VoiceOver Actions and Commands Screen Magnification Technology ZoomText Actions and Commands Voice Dictation Technology Dragon Naturally Speaking Actions and Commands Mobile Operating Systems Android iOS About This Guide This guide is intended to assist individuals with disabilities in their use of the Identity and Tax Return Verification Service. The guide will provide direction in accessing the features available in this service using specific technologies, including screen readers, screen magnifiers, and speech recognition software. Introduction to the Application The identity verification service is a mobile-friendly digital tool that allows taxpayers who received an IRS 5071C letter, 6331C letter, 5747C letter, or 5447C letter to respond to a series of questions online. Information for Specific Technologies Screen Reader Technology Here is some standard guidance for using the JAWS screen reader or VoiceOver. For other screen readers, please refer to the manufacturers guide for basic commands. JAWS Actions and Commands Action Commands Virtual HTML Features INSERT + F3 List Links INSERT + F7 Next Link TAB Prior Link SHIFT + TAB List Headings INSERT + F6 List of Form Fields INSERT + F5 List Buttons INSERT + CTRL + B List Combo Boxes INSERT + CTRL + C List Edit Boxes INSERT + CTRL + E List Radio Buttons INSERT + CTRL + A List Check Boxes INSERT + CTRL + X List Tables INSERT + CTRL + T Read from Beginning of Row to Current Cell INSERT + SHIFT + HOME Read from Current Cell to End of Row INSERT + SHIFT + PAGE UP Read the current row SHIFT + UP ARROW Read the current column SHIFT + NUMPAD 5 List Frames INSERT + F9 List All Ordered, Unordered, and Definition Lists INSERT + CTRL + L VoiceOver Actions and Commands Action Commands Find the next heading VO - Command - H Find the previous heading VO - Command - Shift - H Find the next control VO - Command - J Find the previous control SHIFT + TAB Find the next Table VO - Command - T Find the previous Table VO - Command - Shift - T Find the next Link VO - Command - L Find the previous Link VO - Command - Shift - L Find the next Paragraph VO - Shift - Page Down Find the previous Paragraph VO - Shift - Page Up Read the next Sentence VO - Command - Page Down Read the next Line VO - Down Arrow Read the previous Line VO - Up Arrow Read everything visible in the window or the Dock, or on your desktop, depending on your location VO - Shift - W Screen Magnification Technology ZoomText Actions and Commands Action Commands Virtual HTML Features INSERT + F3 Increase magnification ALT + NUMPAD PLUS Decrease magnification ALT + NUMPAD MINUS Turn color enhancements on and off CTRL + SHIFT + C Font Enhancements (xFont, Standard and None) CTRL + SHIFT + F Voice Dictation Technology Dragon Naturally Speaking Actions and Commands Action Commands Turn the microphone on or off Plus key (+) on the numeric keypad Open the Correction menu Minus key (-) on the numeric keypad Force words to be recognized as commands Press and hold down the CTRL key Force words to be recognized as dictation Press and hold down the SHIFT key Open the Naturally Speaking menu Asterisk key (*) on the numeric keypad Put the microphone to sleep or wake it up Slash key (/) on the numeric keypad Press-to-talk Zero key (0) on the numeric keypad Mobile Operating Systems Android TalkBack keyboard commands for Android 4.1 or higher Navigation Move to next item: Alt + Shift+ Right arrow Move to previous item: Alt + Shift + Left arrow Move to first item: Alt + Shift + Up arrow Move to last item: Alt + Shift + Down arrow Click focused element: Alt + Shift + Enter Global actions Back: Alt + Shift + Backspace Home: Alt + Shift + h Recent apps/Overview: Alt + Shift + r Notifications: Alt + Shift + n Search the screen: Alt + Shift + / (forward slash) Next navigation setting: Alt + Shift + Equals (=) Previous navigation setting: Alt + Shift + Minus (-) Open global context menu: Alt + Shift + g Open local context menu: Alt + Shift + L Stop TalkBack speech: Control Pause or resume TalkBack: Alt + Shift + z In the verification questionnaire, when the user selects a Yes/ No radio button, TalkBack announces the "Continue" Button as "Disabled". The button is active and the user can proceed to the next page. This happens only the first time the user interacts with the Continue button. The user may need to clear the cache if the problem persists. iOS VoiceOver (VO) When the user enters a minus to depict a negative amount in the "Adjusted Gross Income" field, VoiceOver does not read the minus when announcing the amount entered.